Quicken - transactions blocked or renaming issues

started new subject from another thread - vs hijacking it with OT topic -

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I'm having problems of this nature with my newly installed Quicken

2013 Premier on my Windows 8 desktop computer. Most of my bank transactions download okay but a few of them seem to be blocked by some renaming process. I get a Create Payee Renaming Rule popup implying that I should make a choice as to how a given transaction is to be renamed, but the option for choosing a new name is not editable. It just offers one choice and that is not at all the way it should be renamed. If I select Cancel this popup closes and the other downloads go to completion but this one will be omitted. That is, it doesn't show up in my Quicken file under any name. I then go to my bank's on-line site and log into my account then get the information I need for this item. Then I go back to Quicken and key it in manually. The account then balances with my bank records and all is well until the next download.

Gordon

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ps56k
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