Zipingo in Quicken?

You'll never make 100% of any set of customers 100% happy. That's just the way it is. So what it comes down to is a matter of degree. You're saying this'll piss off way too many customers. I'm saying , based on the actual success of Intuit, which is undeniable, they're betting that it will make more happy than pissed off. And if enough people get pissed off they will remove it. I guess we can wait and see how this pans out over time. However I would not be making a bet based an a small but very vocal minority here in a newsgroup that I'd say 90-95% of Quicken customers have never even heard of.

When you purchase a new version of Quicken there are many new things included in it. Do you want opt out rights on each of those new bits of functionality?!? Name another product that does that?

There are, for example, many new things that say come into Windows Media Player or even Windows itself. Many new technologies are, for example, scheduled for Windows Vista. And many of them are also scheduled to be back fitted for Windows XP, via a patch. I assume you bitch about that too wanting opt out rights...

Everybody has their favorites list.

We finally agree! My position is indeed Indefeasible! Perhaps there is hope for you after all.

Mastermind indeed...

Argh! I hate it when I copy and paste the wrong word. I meant indefensible and you know it.

OK, I've had enough! Plonk!

No, that's not what I said. But since you need something to argue against...

I did not say that I wanted opt-out rights for new features associated with Quicken's core functionality. Therefore I do not feel the need to name other products that have that ability.

You seem to enjoy misquoting people to create the counter-point for your agenda. That's a shame, because you otherwise seem like a reasonable person.

That's called a logical inference. Now you have an opportunity to clarify what you did say and what you mean.... Hmmm... I see you neglected to.

Truth is successful companies annoy current customers all the time. Again, nobody can keep everybody 100% happy all the time - period. The trick is to annoy as few as possible while keeping as many of your current customers happy (or happy enough) and, the goal, attracting new customers. Whenever you have a successful product you're then in a position to improve it.

Let's take Corvettes for example. Every 10 years or so they change the design - radically. There is always a set of people who think the new vettes are terrible. They stick with there favorite class (C1, C2, C3, C4, C5 - I like the C4's - had 2 of them but I grown to like the C5's). Surely you're not suggesting that GM is not a successful business and that the radical changes in the design of the Corvette did not piss off current customers?!? (if you are then you either can't read a balance sheet or don't know Corvette owners. As an owner myself - in Corvette clubs - I can attested to the later). Alas what you are saying remains a mystery because again, you chose not to clarify your statement.

And that's an interesting phenomena in itself. Humans by and large don't like change (especially older humans). But often they warm up to the change over time. What's a company to do? They want to attract new customers but any change will be initially resisted by old customers. The answer is to do the best you can and introduce new functionality that is hopefully useful and that will be acceptable over time, ignore those who just like to bitch that it's different and attempt to attracted more new customers. I don't see Intuit doing anything differently than GM or any other company for that matter.

You certainly implied it. And there are many examples where your statement above doesn't fit. Over the years Intuit has added many things to Quicken such as linking to TurboTax, the whole Quicken Services junk (which I've never really investigated fully), easy upgrade from Quicken to Quicken Home and Business links, links for ordering checks and other supplies. All of these are examples of things Intuit has added that fit your criteria of "trying to leverage Quicken's popularity to go off in a new business direction" and had no "opt-out capability" save simply not selecting the links. This Zipingo thing is exactly the same as those. The only real difference here is that it was added as a patch instead of in a release where Quicken's major release number has changed.

Stop blaming me for your failures in communication! I have no control over that.

Thanks for telling me how to take this button off my Q program. I was irritated that Intuit put it on there. One other note: if you have more than one file, you must do the same thing in each file. Edit->Preferences->Quicken Program->Register. Under "Register