I see these TV ads all the time. What do they do? For example ...
I just saw a TV ad where this retired couple needed some funds for some reason, so the wife liquidated her IRA. This triggered a tax debt of $40,000 that the couple did not now have. Then, the implication is that the advertiser waived his magic wand and reduced the debt by 96% to #1400. With the couple sitting calmly and well dressed in front of the camera, the ad is trying to imply that the IRS simply forgave the debt without any consequences to the retired couple, and they are now able to enjoy retirement on a sunny beach in Miami.
If it were that simple, we'd all do it, right? So ... What does it take for the IRS to accept a reduced payment? One would think that the taxpayer would be at or near bankruptcy before the IRS would accept a reduced payment.
And since I see their ads all the time, what is the advertiser's business plan? Most of the ads say something like, "If you owe the IRS at lease ten thousand dollars ...". If someone owes the IRS $10k, where are they going to get the funds to pay these services?