Where should naive people go for advice about finances?

Apr 19, 2006 6 Replies

With the prime tax season over, I've been thinking about issues which arose this year. One of the most troubling occurred on the very last day of my volunteer work at a TaxAide site. A 70ish woman provided me with her tax information, which included a 1099-R for an IRA -- marked as a total distribution. She told me this was tax exempt, and to prove it, she showed me a statement of her "new" bank CD into which it had been "rolled." The only problem was, the CD was shown as simply in her name, with no indication the bank was TTEE for her IRA. I advised her that it appeared she had "rolled" her IRA into a simple CD, and that the event was taxable. "But," she said, "the person at the bank said it was exempt, because I was putting it into another CD." I carefully explained the difference between a CD, and an IRA. Fortunately, the dollars involved were modest (the total IRA value was a little more than $5K), so she wasn't _destroyed_ financially. However, she then asked me a stunning question: "Who can I go to, to get advice about these things? I trusted my bank, and they seem to have let me down. Can you tell me where I should go? I was mute, for a considerable time. I finally stammered that this was an extremely difficult question, that -- first of all, _I_, as a volunteer tax preparer, should not direct her to any specific vendor, broker or financial advisor. "But," I said, "my first suggestion would be to seek advice from close relatives or good friends who are financially savvy. Ask them, if nothing else, where you might go to obtain a review of your overall finances." "But I've just moved to Florida in the past 6 or 7 years, my husband is dead, and all our old friends are back home in Kentucky." "Wow," I replied. "That's a difficult situation." I proceeded to think for what seemed a very long time, but was probably only a few minutes. I finally said, "Well, if you don't know anyone well enough to classify them as a trusted friend, and you have reason to be wary of your financial contacts, I guess you might ask your best _acquaintances_ for a referral to their Financial Advisor. Lacking any specific help there, the best thing I can think of, is to check for licensed CFPs (Certified Financial Planners). Contact a few of them to see if they offer a discounted introductory session to briefly review your personal finances." I went to to suggest that she resist "free" advice, and be prepared to spend a "couple of hundred dollars" for a professional's time. I further suggested that her _payment_ was about the only "guarantee" she might have, since that would at least put any licensed professional at risk, should they give bad advice. And, toward that end, I suggested she request the "review" conclude with a brief written summary of the professional's overview of her general situation. But I was astounded at the difficulty I had coming up with a good answer. And I wondered if my friends at misc.taxes.moderated might share their combined wisdom, so the next time I'm hit with that question, I'm better prepared. Just _where_ should someone go, when they're not financially savvy, and they don't have deep roots or close relatives in the community? Ideas?



Bill




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Bill -- you should re-post this to misc.invest.financial-plan, a moderated group a lot like this one, except it is financial planning oriented instead of tax oriented.

-- Rich Carreiro snipped-for-privacy@animato.arlington.ma.us

(snipped for brevity's sake.)

I've long guessed this is and will be a growing issue under elder Americans now and in coming years. Trouble with recommending a financial planner is that most of these (not all I know) also sell financial products (a real euphemism if I ever heard one), and therefore have a vested interest, even if they do not charge a separate fee for "advice". Some accountants and enrolled agents are likewise allied with outfits like HD Vest and sell securities to their clients. So how about AARP? Don't they have their members' best interests in mind? Hmmmm, well, not if they also sell "financial products". Around here the state has an agency called "Council for the Aging", something like that. Maybe here is an avenue for volunteers to help out. But if some program like that IS established, the volunteers should be carefully screened so as not to have any affiliations or vested interests. AND they should definitely be knowledgable about taxes, federal and state. ChEAr$, Harlan

Some one at the bank passed up an opportunity to enroll the woman in an IRA and collect an annual maintenece fee (possibly $50) On a more serious vein, I am appalled when I look over the

1099B's of some of my Tax-Aide clients. Many are in very inapproriate investments. Most don't know why they sold this and bought that and in many cases they haven't had contact with the advisor listed on the statements. The sad thing is not only did they have a tax consequence that they were not expecting, but in many cases some or all of their Social Security has becomes taxabile. When asked for advice on investments etc my answer is (a) we don't give advice (b) referral to the Investment 101 classes given at the Senior Center. I'll admit that the class is given by a broker/advisor hustling for clients but at least they might learn the basics and the language of investments.

-- Avrum Lapin snipped-for-privacy@nospam.verizon.net Upland CA Remove NOSPAM from address

That's a great question. Professional money managers / financial advisors will not be interested in accounts under $500K, well above the median wealth. I can relate a number of stories similar to yours. I overheard a banker pushing a customer into a CD vs a treasury bill telling the customer that the CD was FDIC insured and the t-bill had no guarantee. In fact the t-bill at the time had a higher return, is state tax exempt, and, given the 3 month interest penalty for an early CD withdrawal, the t-bill's present value wasn't likely to drop below the CD's at any time. Lately, I've run into people whose 401k and/or IRA was properly rolled over into an IRA, but put into a variable annuity. This should be against the law, none of these people understood what they were getting into. To the point, there's no free consulting that I am aware of, but there's certainly a need for it. In this day of easy internet access, there are surely enough web sights, or for the low-tech, many books addressed for the novice. But the one on one is a tough thing to find. Someone who charges by the hour is likely priced out of the range of the clients that need it most. JOE

Many years ago I made a proposal to my local university extension program to teach a series of short courses on Taxes (Your Tax Return, The Investor's Tax Return, The Retiree's Tax Return). We had to cancel the classes because only one person enrolled in all of them, the same person, an IRS agent. I have suggested to my broker friends that I put on a seminar for their clients in the same vein but so far nothing has been arranged. It definitely needs to be done. Linda Dorfmont E.A., CFP, CSA

Just so happened in the Sunday newspaper (Columbus Ledger Enquirer and NOT that NOO Yawk Times!) about such a free two hour seminar for elders sponsored by something called the Urban League. ChEAr$, Harlan Lunsford, EA n LA

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