Scanning opens tender window - after upgrade to rms 2.0

Feb 22, 2010 1 Replies

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Adam 16 years ago

Hi,

Have you ever encoutered following issue.

After upgrading system from version 1.3 to 2.0 there is one problem with some POSes. After scanning good it is not added to list in main window but program works like f12 was pressed and tender window appear.

Could you please advice how i may solve this problem?

Thank you in advance.

Regards,

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jocelynp 16 years ago

Hi Adam,

It is probably your ILC itself that is triggering the calling of the F12. Your scanner is probably set to carriage return, right? What is one of your actual ILC that prompts for the tender screen?

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