I've lost all the sale information and receipts at a store, how can I transfer sale information and receipts from the database to the store?
- posted
18 years ago
I've lost all the sale information and receipts at a store, how can I transfer sale information and receipts from the database to the store?
It depends on your backup strategy and HQ Connection Schedule...
Hopefully, you have a recent backup on a different system or removable media at the store.
If not, you can EXPORT a new store database from HQ Administrator. It will include any transactions up to the last successful 401 from the store.
Depending on which is more recent - the local DB Backup or the last good HQ Client connection - and your HQ Options, you may have more recent data available at HQ than in the local backup.
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