Z Report missing sales transactions

Feb 11, 2010 1 Replies

Rate this thread:

Shaun 16 years ago

We have 42 stores connecting to RMS HQ and stores blind close and then perform a Z Report every morning.

When looking at our year end procedures, we have found hundreds of sales transactions over the past year which appear on the detailed sales report but for some reason are not included in the Z Report sales figures. It is usually just 1 or 2 missing items per Z Report. Any ideas what causes this and how to fix?

Vote

Andy Miller - D 16 years ago

first step of diagnosing would be.. are these sales missing at the store level? or are they only missing at the HQ level?

sometimes not all sales are posted to HQ, this could happen if the connection was lost during a 401 worksheet. so you have to manually force these batches to resend to HQ.

Vote

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required