I had a problem that went on for 3 years because no one at the IRS seemed to be able to understand it, and no one would talk to me. I contacted my congressman, who put me in touch with the Taxpayer Advocate. She got it resolved as I wanted.
She also told me to call her if I had problems with anything else in the future. I am thinking I misunderstood her; if everyone who had problems called her, she would be inundated.
Did she mean that if I have problems with THIS issue, or with anything?