A friend of mine is a single parent who has had sole custody of his minor child throughout all of 2013. He actually gained full custody of his minor child near the end of 2012 (in late November, 2012).
Last year, he went to a tax preparer who prepared and filed his 2012 tax returns. He originally misunderstood how the custody and claiming of a minor dependent worked, and he told the tax preparer that he had full custody of his minor child. The tax preparer thought that he meant he had full custody for all of 2012, so she prepared his 2012 tax return as if that was correct. However, when she electronically filed the return to the IRS, it was immediately kicked back to her. She said that the IRS "error message" (or something like that) said that the social security number for my friend's minor child was already in use by another filer who had received a refund under that social security number. She said that the error message was not the one used when someone else had already claimed a minor child as a dependent, but that instead that social security number was used by another tax filer on his/her return.
When that happened, my friend called me and since I was nearby, I went and met him and his tax preparer and explained to the tax preparer that my friend did not qualify to claim his minor child as a dependent for 2012. After understanding the true facts, she corrected his return and re-filed it electronically without the minor child being listed on the return as a dependent.
Our guess is that someone else improperly/illegally used my friend's minor child's social security number to file a federal tax return for 2012 (probably as an adult). My friend's child was 4 years old at the time and is now 5 years old.
Today, my friend went in person to a local IRS office to report that his child's social security number was, and possibly still is, being illegally used by someone else to file federal tax returns. The IRS representative took down no information and said the ONLY thing he can do is file his 2013 return when it is due, include his minor child's social security number on his return as a minor dependent, and deal with it with the IRS when he return gets rejected by the IRS.
That makes no sense to me. He wants the IRS to begin looking into this and clearing it up before he files his 2013 tax return.
Long story, but here is my question:
Is there something else that my friend can do now to report this to the IRS even though the IRS rep with whom he met refused to do anything and did not even take down the information for a report? Is there an IRS form that he can file now, or is there someone in the IRS that he can report this to in writing to get them to investigate this now before he files his 2013 tax return?
Thanks.