That is correct, my issue was that an already offered bonus was removed with no prior warning at the point of deferment, and that no indication was given that a so called terminal bonus was included in the offer, and that this was subject to future review. Normally on "with profits policies", bonuses once added are not removed other than by the MVA adjustment method. My contention is that by not declaring and then removing a "hidden" terminal bonus from the original open market maturing value offered, the company did not meet its legal obligation of full and accurate disclosure, and failed in its duty of care in not warning me of possible penalty if deferment was selected from their offers. I believe that the lack of transparency has put me at a severe disadvantage as evidenced by their subsequent quiet removal of the originally included terminal bonus causing my policy to be worth less after 2 further years investment despite the companies own figures showing an underlying fund gain of approx 4 percent during the same period. It is an added insult that during this period of supposed lack of company performance, shareholder dividends and director bonuses continue to be paid.
Alan