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Salary from Barclays to Cahoot

My son has just started work and has opened a current account with Cahoot. The company he works for use Barclays to pay staff salary. His first pay day comes along, but no money. When he checks at work, they say Barclays cannot/will not pay into his Cahoot account. First, is this common, has anyone any previous experience of this? Second, does any body have any idea how to resolve this? His company say it's his problem, but I believe it's their problem. He obviously doesn't want to make too many waves, new job and all, so any none confrontational suggestions would be welcome. Cheers.

Reply to
MR
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My salary is paid into my cahoot account (from a Barclays account) - No problem.

Daniel

Reply to
Daniel

We have issues at work in paying salaries into some non-standard accounts, such as building societies using Bacs. Not because we don't want to, but because the system doesn't cope very well. Generally if a transfer hasn't gone through we would then issue a cheque as a one-off though.

The best way to fix it is approach the building society in person, and get them to tell you exactly which numbers to quote. I'm sure Cahoot would be able to tell you whether it was possible, and if so how to go about it.

James

Reply to
James W. West

I can't see how Cahoot could possibly be classed as a 'non standard account' - it's owned by Abbey National plc which stopped being a building society over 10 years ago.

Reply to
Dudley

I don't think not getting paid is the issue, they will presumably be happy to write him a cheque on the spot (if they won't, they're going to get into *real* trouble). The claim that X bank can't or won't pay into Y bank is clearly bogus, so the way to proceed is to get the person concerned to put it in writing, and then haunt them with it by making a formal complaint, having obtained evidence that the claim is untrue.

Could it be that they use some automated payment setup system in which the payee bank details are put in by selecting from a menu instead of just typing in the damned numbers, and their copy hasn't been updated since this newfangled bank came along?

Reply to
Ronald Raygun

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