Additional withheld check clearance

Recently I deposited a check to Bank of America with amount more than $5,000. To my very surprise, I just found today that the check would be subject to additional withheld for 10 days. (Usually they cleared the check for 3-4 days). I was told by its customer service representative that it's their policy to hold a check for an extended period if it's more than $5,000. Even though it was not mentioned in its Terms and Conditions.

Is this practice normal? (I have asked around, none of my colleagues was aware of such rules, many of them are BOA customers.)

Actually part of this amount will be used to pay my mortgage with BOA due soon (which will be taken automatically from my BOA account). If I didn't realize this, I might end up mising my mortgage payment. Do you think I should make a complaint (given there is no warning about such practice in its Terms and Conditions etc)? If so, what compensation should I claim? (There apparently no need tof rme to file a complaint and then get a letter saying "sorry ...")

Thanks.

Reply to
My interest
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This is a bank by bank policy really, they're subject to rules on check availability but that 10 day hold on an over-$5k check meets them. Google REGULATION CC if you're interested in the Federal laws on this.

Many banks do better than Reg CC maximums and to me that's the best solution, "vote with your feet". There aren't enough hours in a lifetime to contest a large bank's T&Cs and I'm guessing they met their disclosure requirements, I can't imagine BofA didn't do that right. But there are so many banks & credit unions out there, you should be able to find one that will honor your deposits immediately. Or, talk with your branch manager and ask for immediate clearance for all checks, even those over $5k -- I have that at my bank because it's an old account. Tell them you're moving your money elsewhere, permanently, if you can't get it -- and follow through.

-Tad

Reply to
Tad Borek

This is normal. 5th 3rd bank held a check we deposited when we sold our first house. Another bank I used in Michigan held a check when I opened a new account.

If someone is passing bad checks, this is how bank would protect itself from this practice.

Reply to
jIM

This may make sense for new accounts, but not for long time customers who've lived in the community for many years.

Reply to
John Richards

BofA did the same to me recently. It was news to me too. It's not like I had a fly-by-night account, since I've been a good customer of theirs for over 10 years. Seems like the banks don't publicize their check hold policy.

Reply to
John Richards

click the question... "when are funds available after deposit?"

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helps,Shhhh

Reply to
Shhhh

Thank for all the information. I actually managed to get the fund released earlier by contacting my account manager directly (I am its premium banking customer), even though BoA's customer call center managed told me she couldn't do anything to release the fund earlier.

I also had a look of the URLs given, yes there is such a clause there. So it's their policy, which is fine, even though I was never aware of this. (I have to say, by comparison, the banking business here is much less consumer friendly than many other countries in the work)

BTW, is there anybody happen to know is there any restrictions on the total amount you can deposit by cash without problem? I was told be BofA that the only way to make your incoming fund available immediately is by cash or wire transfer (if you catch the deadline, not cashier's check or anything else. So it seems the only way to transfer money urgently between banks in the same day, say, in afternoon is to withdraw cash and deposit in cash. ... hopefully it won't happen as I don't want to carry so much cash across the street, but just interested to know whether there is a limit on cash deposit without problem.

Reply to
My interest

$10000+ cash transactions (or maybe even just possession of that much cash) will trigger a call to the Feds and maybe the local police. Not necessarily a problem, but why ask for trouble.

I think Canada has the same thing -- they call it FINTRAC.

Your federal tax dollars at work.

Best regards, Bob

Reply to
zxcvbob

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helps,Shhhh

Published policy or not, I think that an 11 business day hold on a check for $5001 for a long term customer is unconscionable. Anyone know of any major banks that have a shorter deposited check hold policy?

Reply to
John Richards

For people who are still interested in the outcome, I got a letter from BofA today saying that "Your fund was held for an extended period because of ....., if you incur any expense, such as returned check etc, solely results from the extended withheld, we will reimburse you the cost ..."

I deposited the check on Nov 3, called/complained on Nov 8, and got this letter on Nov 10 (Friday), and the fund was due to release on Nov

13 (Monday).

I am not sure whether this letter is triggered by my complain on Nov 8. Otherwise, it's less meaningful to send a letter to tell you the fund will be available the next business day.

Reply to
My interest

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