I have found a couple of anomalies in a couple of our customers installations. One of them is quite fundamental and one of them is just strange. They are using Store Ops 1.3 Refresh.
- When performing a discount at the point of sale, they discount by a percentage which is 50%. This is fine with even numbers but what happens is, if the product is £59.99 it takes 50% off which is £29.995, and RMS rounds this up to £30. The problem is a trading standards issue. if he is heavily advertising a 50% off sale, he can get penalised for advertising a 50% off sale which isn't actually 50%. Is this hard coded or controlled somewhere? Has anyone else seen this and figured out a workaround?
- This is very strange indeed. The clock on the status bar at the top of the point of sale is reading a different time the system time. And not by a small amount, by a about 9 hours! The problem occurs on all 6 of his tills. Has anyone seen this and found a workaround?
Thanks for any help you can provide!