I use QuickBooks Premier Edition 2006 to create my invoices. In doing so, I like to have the date of the invoice match the actual date of the work
What has happened is that I forgot to include a couple of products on one or more invoices. Typically, that wouldn't be a problem, as I could simply add them to the invoices and reprint them. However, it turns out that the invoices have been paid with the notable exception that I have yet to receive the customer's check. The "check is in the mail", so to speak. At least that's what I've been told.
So, what would be the best way to correct this? I suppose that I could simply create a new invoice for the missed items and reflect in the body of the invoice that they were delivered or installed on the dates of the previous ones and reference their numbers, although I'd rather not do it that way.
If it turns out that the customer hasn't actually sent out their check yet, then I can follow my original plan of adding the items to the existing invoices. On the other hand, if they have already sent out their payment, what options do I have? Should I add the missing items to the existing invoices thereby increasing their balance due and then just apply the customer's check against them as a partial payment? Obviously, I would also need to send the "updated" invoices to the customer which would reflect any payments received against the higher overall balance.
Thanks in advance to those who post a reply to the group.