I am an experienced "former" PCCharge Tech Rep... 3+ years with GOSoftware/Verifone - 10+ in the support field... Know PCCharge in and out... Warts and all...
Runtime Errors? Reporting Issues? Processor Setup Information? Settlement problems?
I set up a PCCharge Yahoo! Group... Initially. it will be moderated heavily, but I aim to please... Gotta keep the facts straight, and the spammers away... I can't have people yelling at me because I let a spammer in to clog your mailboxes :)
I know this software in and out, and know what to do to fix the problem
- or to answer your questions... I am a great source of information, and happy to assist... No sense in wasting all of this valuable information when I can share it...
And it's free information (of course)...
It's a very new group - just created within the last week... Already 6 members and counting... I moderate, approve all members, and at first will moderate all messages, but after a period of time, I will allow members free run after a period of posting on-topic subjects... I just want to keep things clean, and keep the group free of spammers and junk mail messages...
PCCharge topics will be top priority, POS issues should be referred to POS specific groups such as this - but simple integration-related issues can probably be handled in some way or another...
If I don't know I'll tell you I don't know. If you need to call, I'll tell you to call PCC Support, otherwise ask away!
If there are resellers, integrators or PCCharge installers, IT folks, etc, please specify these things in your "application" profile... I will accept anyone who wishes to join, and later may appoint additional moderators, and so forth to assist with the group. I would love to hear from anyone who may be able to provide input on integrations, and so forth. Especially simple POS setups, and POS information I may not be able to provide...
Please join... I can help... We can help each other...
"A PCCharge Pro"