Description field must be longer than 30 character's

Dec 13, 2006 3 Replies

we are a shoes retailer company, for us is very important at point of sale to know exactly what we are selling; the 30 character long description doesn't allow us to specify together the style+color+size of our merchandise which is necessary when you're making a receipt or looking for an item. We don't know why you recommend to use the extended description because at searching time that field is unavailable, that is, we can't see all the information we need to be sure we are selling what we want to sell.


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Hi Jorge,

I originally felt the same way and had a really hard time accepting that this is the way it is... but once that happened... all my problems with this issue were quickly resolved! Most of my clients are in the apparel business and this often comes up at first... but once they learn how to use the system they achieve what they want!

In some cases you might need an add on... in others it's just how you organize your data. If you would be kind enough to post with the specifics of how you currently assign your ILC and Descriptions it would help in solving your concerns. If you could also describe how you "search" for your product from the POS it will also help in resolving your concerns.

Unfortunately I cannot vote for your suggestion... as the standards around receipt printing formats have placed this limit on the description field and longer descriptions are for the extended description field and Glenn and others have pointed out.

Marc Wagner

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Jorge,

I am a shoe retailer as well and felt the same way originally about the

30 character limit. However, once we developed a good formatting system for item descriptions it hasn't be a problem. I highly recommend you base your descriptions predominantly on style number, color code, and size. I usually have 5 to 10 characters remaining with which I can put an abbreviated name of the item. Here is an example: "NK 123456/654 Peg06-M-12.5" NK = supplier code, in this case Nike 123456 = style number 654 = color code Peg05 = abbreviation of item name, in this case the item is "Pegasus 2005" M = men 12.5 = size

Notice that I don't write out any colors. We originally didn't use the style numbers and instead used descriptive colors. That quickly became very confusing and we ended up having many instances of multiple descriptions referring to the same item. We now put the full, unabbreviated names in the extended description. Although the extended description doesn't show in the item lookup window, it is a searchable field when you click on the "Find" button.

If you need a more powerful and flexible find tool, I highly recommend PowerOps from Digital Retail Solutions. It's incredibly useful in many ways. Besides the great find feature, it saves us a ton of time in creating and updating item matrices.

Lance

Jorge Jimenez wrote:

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Hi Marc, we appreciate you comments ,as you say this could be just a matter of how we use the system, but the problem we have is that we are migrating our actual data (200,000+ items) and we already have 30+ characters descriptions. Talking about the ILC, I can tell you that we don't use it because our personnel it's used to search by style without the need to remember any code, our descriptions include Brand+style+color+size this is more descriptive for us than just a simple code. Finally I would like to say that it's good to have standards but if the product is made for USA or similar countries, Microsoft shouldn't sell it in Latin American countries where we need more flexibility, I think a varchar could fix it. Thanks anyway

"Marc Wagner" wrote:

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