Non-Inventory Item and a Strange Report

Am trying to wade through various reports. We have two non-inventory skus (and departments); "rental" and "ship". Last month's sales report for rental showed our profit at 44.83% for this department (although this percentage is not applicable, I am wondering why it shows up that way.....). The profit for ship is 100%. I am guessing it has something to do with returns on our rentals.......is there a better way to set up a "rental" business in RMS? I would like to see a better analysis of our profit, and there are serial numbers listed with each item rented....

Direction? Appreciated!

Thanks, Kat

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Kat Straub
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