Two of my RMS customers are very unhappy about the lack of options in printing customer statements. I have not been able to find a solution for either customer.
Dixie Products, Inc. needs to print selected groups of customer statements. They have different types of customers and have requested the ability to select out which customer statements to print. Dixie upgraded to RMS from Quick Sell 2000. They say QS2000 had the ability to run selected statements and they would not have purchased RMS if they had known of this limitation.
Another Customer needs to exclude printing statements where the customer has a credit balance. This RMS user has about 600 customers with credit balances. This problem adds a lot of extra time to the job because they have to run a report to find customers with debit balances and then run these statements one at a time.
Please let me know of any plans to solve this problem in RMS.
Sincerely,
Steve Cohen Cohen Consulting Microsoft Partner
---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane.