Am using QB2009. The a/p aging summary does not agree with the payables general ledger. The difference is due to one vendor. after I paid the invoice, the a/p aging has continued to carry the payment as a credit balance. No further business has neen done with the vendor. I've done a search on the vendor and it shows the invoice was entered and also the payment was made. Have done a search on this Group but nothing relevant comes up.
Any suggestions would be appreciated
How was the bill paid? Was it done through Pay Bills or Write Checks. Find the check written and open it up to see how it was processed.
If it was made through write checks then code it to accounts payable with the vendor name. Then go into pay bills and select the bill and payment to create a $0 payment to the vendor. This will clear the bill and the payment.
Double check the bill screen. There is an option to check it as a credit or a bill on the top.
It probably does not support that functionality and therefore needs some revision of the program.
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