I am keeping books for a property owner's association. Each member pays a monthly fee of $50. When I first set it up years ago, that was the only charge, so I just set up 30 Customer accounts without a job attached, and had a memorized transaction invoice each month. Since then, we have initiated other projects, so I began to set up jobs under each customer. I wanted to be able to track the balances of the Monthly Fees too, so I set up a job for that as well. Now I have some credit balances that I cannot seem to use or transfer. Example:
Customer:Job Account:Subaccount Credit (Balance)
------------- ------------------ ---------------- Smith Members:Monthly Fees $362.08 Smith:Monthly Members:Monthly Fees ($462.08)
When I go to receive payment for Smith, this is what I see. So Smith's overall balance is $100 (correct), but it is all in the Monthly Fees job, which shows a balance of $462.08. I cannot use the credits in the first line to pay the second line, and if I try to do a G/L transfer via a "dummy" asset account (as you know, you cannot transfer directly from one A/R account to another), that does not work either. Any help greatly appreciated.