QB08/09: Not able to reconcile with a discrepency

Oct 27, 2008 0 Replies

In earlier versions of Quickbooks when I had a discrepency with a reconciliation I was able to enter an adjustment so I could reconcile and carry on.



Today I have a $76 discrepency because an amount was not included in last month's reconciliation and rather than leave it as an uncleared transaction I would like to enter it this month and get rid of it.



However, even though QB's help files say that I can click on the "adjustment" option, this does not appear.



Another oddity is that if I click on "modify" I get the same window telling me to go and fix the discrepency myself or leave. There is nowhere for me to enter interest or back charges.



Here's a screenshot of what I get:

formatting link
I'd be grateful if someone could help me with this. I need to get my tax paid by tomorrow morning and it's a public holiday here so the Quicken helpdesk is closed.



Thanks in advance, Jo


Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required