Credit Acc't Reconcile, No Opportunity to Transfer Payment to Bank Acc't

Anyone??? Sorry if I wasn't clear with the words, but example from another acc't of missing dialog box view at

Any thoughts on how I can bring back this dialog box on the one acc't?

Cheers, Jim

Anyone??? Sorry if I wasn't clear with the words, but example from another acc't of missing dialog box view at

Any thoughts on how I can bring back this dialog box on the one acc't?

Cheers, Jim

Jim:

I don't know for sure, but it could be one of those dialog boxes where if you click on "Don't show me this again," it goes away forever.

*IF* that is the case, and you REALLY want the feature, I guess you could create a new credit card account, copy all your transactions over to the new account. Of course, the payments you made via transfers may need manual fixing.

What I would do is to make a copy of your current Quicken file. Try creating a new credit card account on the copy of your file, and see if the dialog box pops up.

Maybe others will have a better suggestion. Good Luck! Bob

Cheers, Jim

Thanks Bob, I did as you said, and I'll report back on the next billing cycle on whether the dialog box was brought back. I did have a little glitch in that Q08 would not let me delete the old account, even though the balance was zero, and no line entries. Gerald in the Quicken forum correctly diagnosed a repeating monthly scheduled bill that prevented the acc't deletion until I assigned it to the newly created acc't.

Thanks aga> Jim:

Jim: Can you "pretend" that your billing cycle ended 1 day after your last cycle, reconcile, and see if the dialog box comes back? Bob

Thanks aga> Jim:

Just a follow up that the copy process screwed up my bank acc't reconcile balance by over $10K which appeared on the post-copy reconcile cycle. Adjustments were made to get the acc't in balance, but that will also screw up future reports on spending patterns, which will of course have to be manually adjusted.

I will follow up on whether the copy transactions really did restore the dialog, and left the credit acc't balance OK.

Cheers, Jim

Bob Wang wrote:

I don't think any "adjustments" should have been necessary (and to me, it makes no sense to "reconcile" and enter adjustments).

When the transfers from the checking account to the old credit card account were deleted (when the old credit card account was deleted), the old reconciled checking account transfer transactions were deleted.

When the transactions were copied from the old credit card account to the new credit card account, Quicken would have modified the transfer transactions to transfer from the checking account to the new credit card account. That would have introduced a bunch of new, unreconciled transactions into the checking account.

But the total amount of deleted checking account transfers should equal the total amount of the newly created checking account transfers: net dollar amount for the account should have been zero.

I think the only additional step that might have been necessary was to use Find/Replace to change the "Clr" (Cleared Status) field in the new checking account transfer transactions to "R" (for reconciled). Your beginning reconcile balance should be the total of previously reconciled transactiions; making sure the newly created checking account transactions were reconciled should have produced a correct beginning reconcile balance.

Thanks John, I agree that copying and deleting shouldn't make any difference mathematically, but it did for some unknown reason. However, your post encouraged me to go back and do a MOVE transaction(s) rather than copy & delete, on over 600 line items. Amazingly, it worked out OK....perfectly reconciled to the penny.

One thing I did notice is that after the "move" transactions, all tranfer payments were still marked "R" (reconciled), but the dialog that I had to confirm on each of the 600 line entries indicated that the tranfer payment would be deleted. Yet the tranfer payment appeared in both acc'ts (credit & bank), and as reconciled "R".

However when I reconciled the bank acc't, the transfer payments popped up as unreconciled. I proceeded to check-mark them in the reconcile dialog, and in the end, everything worked out to the penny.

So thanks John for your post and information. I still have to wait a few weeks for the credit acc't statement and reconcile, so I'll see what new horizons I explore at that time. But for now, no problem! Thanks for being there.

Cheers, Jim

John Pollard wrote:

Just a short one to close this thread....the creation/deletion of account restored the dialog that was missing. I must have accidentally checked "do not show this again" in the previous reconcile.

Thanks to all who helped. Really appreciate you guys being there.

Cheers, Jim

jimlarkey wrote: