Q2007 Downloadd problem

Apr 17, 2007 1 Replies

I have Quicken 2007 with latest patches.



I have a number of account that are enabled for Online update. Two of them are held at the US Bank.



One of the account downloads and reconciles correctly.



I'm having problems with the other account. Its a little difficult to describe I'll stick with one of the problems in the hope that it will resolve the others.


1) I send an electronic payment from within Quicken scheduled for a couple of weeks out
2) Each day I download any transactions
3) One day I see a download for the payment that I have scheduled and it is marked as 'Sent', it has lost the original check number
4) I have to manually reconcile this because the check number is missing
5) A few days later when the check clears, I get the transaction downloaded again.

This did not used to happen. I would only get the download when the check had cleared.



Basically my download of transactions and reconciliation for this one account only does not seem to be working correctly.



I have spoken to US Bank and they tell me they are sending everything correctly..



Any ideas please, maybe something like a reset button for the account only.


I've tried, unsuccessfully I fear, to make sense of your situation. I hoped by waiting a bit, I'd see something in my own billpay transactions that would help me understand, but if there was something, I've missed it. So I'm doing a lot of guessing.

If you are getting an "intermediate" transaction downloaded that does not have a check number so does not match the original transaction in your Quicken register, why not just delete that downloaded transaction (before Accepting it)? (It sounds like it might be telling you that the billpayer has "sent" the check to the payee; interesting information, but not necessary). Since you say you later do get the cleared transaction, I think you are getting all you need ... plus one. It seems to me you only need the original transaction representing the "check you wrote", and the subsequent "check cleared" transaction.

You can verify whether what you are seeing is what was sent by the bank by investigating the OFXlog after the download.

I don't see anything wrong with what you describe - the OFX spec does seem to have a billpay status that specifies the date the payment was "processed". I believe I get that information by clicking on the "Status" link in the Num column in my register ... but I *think* the specs permit that info to be provided in the form of a downloaded transaction.

-- John Pollard First initial underscore Last name at mchsi dot com Please reply to newsgroup

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