I can't figure out how to record discount to the customer. I have a Discount item, which is expense under Schedule C: Returns and Allowances. I send invoice to the customer and he paid this invoice. Some time after that, since it was delay with shipment, I decide to issue credit to the customer for this delay. I created credit memo with Discount item and apply this credit to the customer outstanding balance. Now when I will open Schedule C report I will see different numbers in it. In accrual basis report this discount will seen under Returns and allowances as negative, but in cash basis report it will be seen under Returns and allowances as positive. What I'm doing wrong and how should I record non-cash discount, which I give to the customer in form of credit, which I apply to his balance.
Thanks, Alexander