I hope that someone out there can help me. We are having a sale that will run for 5 weeks with a different department on sale each week. The problem is that I do not want our individual customer discounts to be applied to the transaction as well as the sale discount. I would like the larger of the two discounts to apply only. I do want the customer discount to apply to the departments that are not on sale that week. Is there a way to do this!
"We do it one of two ways: A. we set all those items on sale under "sale Pricing" RMS will always look for lowest price. however, you have to individually touch each of your line items. B. if you are not using all of your price fields(a.b.c) you can rip sale prices using the pricing wizard by department, let's say and use price c as your "sale price". So let's say price A is everyday price; Price B is customer's special price ; Price C would be your"sale price" for the next 5 weeks during sale. Instruct all cashiers to set price level transaction to Price C for duration of sale. this works for us. By the way I'm an art retailer too.
Howard
"B Art Retailer" wrote:
Thanks for the reply Howard. For the A. option - I thought that RMS would look for the bigger discount but it is actually applying the customer discount to the sale discount. ie: If the paint has been put on sale through the wizard at 20% off and the customer receives a 5% "Art Card" discount then the price is reflecting 25% off the retail price. For B. option - To use this option do my customers have to be assigned a Price Level? Maybe I have my customers set up wrong. All my customers have "Standard Price" selected with a specific discount input. ie - 5%, 10% etc. Would I would be able to do this if I had more than one different customer discount percent? How does the cashier set the Price level transaction? Can you tell that we only have a sale once a year?!
"Howard" wrote:
Howard - A Gold Star for you! I changed all my item prices to have A, B and C levels to reflect the 3 most used customer discount levels. Changed my Customers to the same levels and used the Wizard to put the departments on sale. The staff will have to manually change the other two discount levels but there are not many customers that have these. Then I changed "Custome Number 5" on the Customer "Additional" tab to read DISC and it will come up on the POS (in big red letters) when a customer is selected. All the staff will now know the discount level. With a week left to go until the sale starts I think I am ready. Thank you for all your help.
"Howard" wrote:
BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.