Is there a way to prevent an item from being returned if the item was sold at a discount?
We are a high-end women's clothing company, and we wind up having people buy a dozen garments, then returning 10 of them a week or two later. Our "official" store policy is to not allow an item which was originally sold at a discount (either a sale price set up previously, or a manual discount applied at checkout time). However, I don't see anything in the Store Ops configuration to prevent this from happening.
Likewise, I would like to put a limit on how long a person has to return an item. Our policy is to disallow returns of items purchased more than 10 days ago, but I don't see anyplace within RMS to enforce that rule. We've had people return purchases more than a month later, and a rookie cashier (and even some experienced ones) will not always catch it.
I am looking for a way to do this using the functionality already within RMS. I do NOT want to have to buy a third-party tool (sorry New West).