Exchanging items (return and sale in one transaction)

There's no problem in selling and returning on the same transaction. Just make sure your return shows a negative and the one you're selling doesn't. Craig

Is there a preferred way to do this, though? Should I always recall the original sale for return and then add the sale item to it? Or, is it fine to "stay in sales mode" scan the item to be returned, make the QTY -1 and then scan the sale item?

I just want to be sure that I'm us> There's no problem in selling and returning on the same transaction.

I don't think you will get a definite answer to this one. Some people will always recall the original transaction to make a return so that they get the correct $ amount to return. Some(like myself)require a receipt for returns so I add the item being returned manually to a sales transaction making sure that the correct $ is being returned from the receipt. I have found this way to be quicker and in a busy enviroment that's important. By the way you can toggle returns off and on by using Shift-F3. I usually scan items being bought first and then toggle return mode on with Shift-F3 and then scan the item or items being returned. Craig