A customer bought three items with cash. Two days later they returned two of them, but I had insufficient cash in my till to hand over. I wrote them a check (and entered the correct "splits" in Quickbooks, including Sales tax refunded). I then manually adjusted the quantities of these two items in Manager. Was that a bad idea? What should I have done instead? Used Store Ops to do a return but then changed to price to zero for the two items?
Thanks.
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Larry Leveen OlyBikes Bikes, Parts, Repairs & GREAT Customer Service!
124 State Avenue NE Olympia, WA 98501
P: 360-753-7525 F: 360-528-7526 snipped-for-privacy@olybikes.com
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