Quicken 99 on Windows XP: problem: backup to networked NTFS drive fails

Jun 03, 2006 4 Replies

I have been using Qucken 99 since, well, 1999, and have had no problems at all until I replaced my wife's computer's disk drive with an 80 Gb drive and converted the filesystem to NTFS (old one was 27 Gb with FAT32 file system). (Note: Quicken is installed on my computer, and is not installed on her computer.) I don't know which did it (larger drive or NTFS), but when I try to backup Quicken 99 to her disk drive now (via our residential network), I get an error box:



"Unable to access the disk in drive I:. Please make sure the drive is ready and the disk is not write-protected."



I ensured that disk drive and the qbackup folder are shared and that everything is not "read only". Despite that, the problem persists. I note that I can copy the backup files from my computer (where I also back them up on a second hard drive -- which, BTW, is an NTFS drive, but only 10 Gb) to her drive with no problem. I can also back the files up to an old Iomega ZIP drive on her computer with no problem. Anyone run into this problem and know a cause or solution? Thanks.


"Bob Walton" wrote

I'm not sure what the problem is, but doing a little searching turned up a couple of possibilities ... you can check them out, I don't have your setup.

Just clarifying your "not 'read only'" comment: you have given both read and write access to the backup folder?

Have you mapped the backup folder to a drive letter?

Also, it's possible you may need to share the root directory on the networked disk; Quicken may need to create a temporary file there for the backup.

Yes, that is correct. The "read only" box is unchecked for the I: drive, the I:\qbackup folder, and the individual files.

Yes, I:

Yes, that is done also. The boxes to permit network users to read and write both the share and folder are checked. Evidence that all is in order is that I can drag&drop copy the backup files into the I:\qbackup folder from another drive successfully

-- Windows Explorer can write them, but for some reason Quicken does not successfully see the drive.

I "solved" my backup problems by using Karen's Replicator (freeware at ).

In Quicken 2006, my backup is set to a weekly directory (I make a new one weekly), and I backup each time I quit Quicken. This directory is copied on a daily basis using Replicator to two different hard drives, one a second drive in my computer, they other a USB external drive on a different computer. Replicator is set to do that to a daily changing subdircetory (Replicator makes it automatically).

Of course that's not all I use Replicator for.

"Bob Walton"

Just to clarify; my last suggestion - quoted above - was for the

*root* directory, which is not typically the backup directory. The fact that you can drag and drop files to the backup directory doesn't verify that the *root* directory is shared.

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