Update error message

Not sure. I recall seeing that message a couple of times (but very infrequently), but I don't recall if it was in my regular file or a test file. I know my data is right so I tell Quicken I'm not interested in what it offers ... never caused any problem.

Perhaps you have corrupted data that is not only confusing Quicken into thinking you don't have the splits but that is also causing the current price problem. You might try validating, and even super-validating. Backup first.

I've never found any mention of any Quicken error in Quicken help; nor of any specific problems relating to corrupted data.

Hello again, John--

I've Super Validated but this did not enable error-free Update (the Stock Split message still appears) or bring back my complete Portfolio data. But I did do some arithmetic and discovered that the disputed-split stocks were not the ones whose Market Values were missing; instead it was several muni bonds whose prices Quicken can't look up. The faulty Update wiped out their current prices and hence their Market Values too. Very sneaky.

Next time this message appears I will first try your method of rejecting the suggested data change by clearing the check marks and clicking OK. Hopefully this will leave my existing data intact and will permit the new prices to be recorded.

Art

Check that you don't have some transaction downloaded by your fi for those muni bonds which contained a zero price.

If I recall correctly, I just click the "X" in the upper right corner of the dialog box. I can't imagine that accepting stock split adjustments would affect the prices of municipal bonds (though I confess, I have never accepted such offered adjustments).

I don't download investment transactions but enter them manually because I don't trust the automated process, with good reason I believe. There's trouble enough, every so often, in a simple price update and downloading credit card statements.

X-ing out would do the job, I'm sure. Maybe it was something I did that wiped out the last price quotes for all my positions and zeroed the bond totals. I think I may have accepted Quicken's stock-split transactions (duplicates of the ones in my history for years) at first, though I don't see how that could have wiped out prices or caused the munis to zero out. The many posts regarding update issues imply bugs in the local or remote software, including known incompatibilities between Quicken and the ways financial institutions compile or label their account data.

Art

I download a lot and I have never found a single reason not to "trust" the process.

The worst problem that I have seen in price updates is that sometimes they don't happen ... but before too long, they start happening again. I have never had a problem downloading credit card transactions - even during the year when I was downloading into my brother's file and he has American Express which has been noted to have had some problems, problems which I never experienced.

I download from at least nine financial institutions; 6 of them brokerages. I have yet to see anything resembling a bug that causes any serious problem.

I am one of those who has reported that fi's do not always download data "correctly" (the precise definition of which may be subject to disagreement), but I would not still be downloading if I did not feel that the process was a net benefit to me. And the biggest benefit is in the investment accounts, where there is virtually no chance that I will have already entered the transaction manually; and where the entering of transactions manually requires the most effort. And I can say that even though it is the brokerages that differ the most from what I would want in a "perfect" download - they may differ, but they still save me lots of time.

Lucky you! One of the joys of personal computing is reading posts from frustrated users and saying to oneself, "Glad I don't have THAT problem!" (even if, like me, one couldn't solve it if one did have it).

I would love to take advantage of the convenience of downloading stock transactions, but as the frustrated posts here suggest, a number of things can go wrong, and I've wrestled with many of them myself. Even if they don't, users usually have to clean up the register, correct small discrepancies, adjust for facts not known to the program (like how much of a dividend is really a return of capital), make sure funds received were transferred to the proper accounts, etc. An "automatic" process that has to be picked up after isn't really automatic. I'm so picky!

Same goes for credit card transactions, a great convenience but sometimes the downloaded new Balance Due doesn't match the one on the printed statement--maybe due to a late-posted charge or credit--and then one has to scrutinize everything anyway or end up underpaying the balance and incurring extra finance charges.

Still the plusses of Quicken greatly outweigh the minuses--or we wouldn't be here debating them . . .

With thanks-- Art

Art, I have had the same problem. Every time I perform an update I get the same error message.

I disregard the changes.

James J. Pirretti

Delray Beach, FL

Jpirrettino snipped-for-privacy@adelphia.net

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James J. Pirretti Delray Beach, FL

James J. Pirretti

Delray Beach, FL

Jpirrettino snipped-for-privacy@adelphia.net

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Art wrote: