It has long been my policy to post questions about problems concerning tax software questions. This policy actually had some reasoning behind it.
First, it would make people aware of the lack of documentation that accompanies these various DIY programs.
Second, someone would direct the poster to the appropriate website or customer service phone number to get the people to whom they paid for service to give them service.
If your return is simple, these programs are great. It's the complexities that are a killer.
Dick
-- Richard D. Adams, CPA Moderator: Misc.Taxes.Moderated