cold calling nuisance

Isn't there some law designed to hit stalkers you can have them with?

Tiddy Ogg.

Have you reported them? Big fine if they get done.

In the mean time.."oh you want Mr X, hang on I'll just get him"

Wait 1 or 2 minutes "hang on he's just coming"

repeat.

I filled in the form, yes.

I got a holding response.

Might report back if there is any further useful response

You obviously didn't read the press release

No-one has ever been fined.

I CBA, I'd rather they were told to stop doing it.

If they annoy me, they are annoying thousands of others.

It should be noted that I am only in my house 3-4 days a month and yet they have found me in, 4 times in the past 18 months.

They must be ringing repeatidly

tim

Try getting enough information out of them to actually make a complaint. It isn't that easy.

Just curious what the company is called - you might be able to get some info from

to enable you to write to them direct.

Do they have any information on you other than a "random" phone no. ?

- if so, they should probably be registered under the Data Protection Act.

Ask for their Data Protection Registration Number and pursue a complaint with the Data Protection Commissioner - there are specific terms under the DPA which give you the right to *not* have your details abused in this way, so ask for their nominated Data Controller to contact you direct.

Another approach I had success with recently with ABC Loans* (who repeatedly spam mailed me under several guises) was to track back how my details came to be in their possession. In my case, they were originally using a third party to send the email, so a snotty letter went to them and their ISP. This lead me to a data mining company that had passed my details for a one-off mailshot in 2002 (at this stage, the data probably was legitimate), and had deleted my details in 2003. The ISP who hosted them was not impressed with their antics, and when I next checked, they`d moved hosts, and had started to send spam direct from their "new" host rather than using a third party.

Armed with this, I was then able to confront ABC Loans with the prospect of legal action for costs (compensation was recently awarded to someone who kept getting spam from one source) and misuse of data in breach of the DPA.

Their new host was contacted and notified of the issues, and I was asked to provide more info - I forwarded the original email correspondence - I didn`t hear any more from them though...

ABC Loans were not initially very helpful until I told them I was happy to issue proceedings to their Directors' home address, and backed it up with dates, times and emails from the various third parties via letter.

I got a formal apology VERY quickly.

*I probably went a little overboard on them, but they set themselves apart from the normal spam merchants by including personally identying information in their emails, i.e. addressing me by name

personally I use 'anonymous caller rejection' which gets most, and 'choose to refuse' which gets some more. Remaining ones are from international, which does get through, but not too many.

mrcheerful

I didnt, I have now, very dissapointing, I was sure I had read of firms being fined but it seems not, at least not for unsolicited calls.

There is a high probability this will stop them doing it to you, they will flag you as not be be called because you are costing them time, which is a precious commodity for them.

Indeed :-(

yes I've had it as well from one company, however since I told the caller very cleary to f right off, I havent had any repeats.

This is the advantage (!) of them calling 4 times. Each time I could refer them back to the previous conversation when supervisor X made no difference, until I got a name and number of someone who *can* make a difference.

Except thatg he said the my understanding was wrong and that he *was* allowed to call me.

So now I make the official complaint.

tim

I had this as well, was it something to do with a market survey? I had 2 or

3 of those.

Strangely enough they havent called back since I burst into loud Anglo Saxon, IYSWIM :-)

As a freelancer, who gets many calls from recruiters who always seem to withhold numbers, I would get no work if I did this.

This is from an Indian call centre, but the company trades in the UK and the number that I finally got is in the UK.

I don't believe (and I hope that nobody else does) that the physical location of the place that the call being made from, means that UK based companies can ignore the rules.

tim

I was rather hopeing that someone would have a list of know transgressors and didn't want to prompt anybody.

It is a credit card company that specialises in other people's cards.

I am a customer (I have a card, but I don't actually use it).

Under the old rules, phoning a pre-existing customer was an excemption to the registration scheme.

Under the new rules it is not.

This company haven't learnt this yet.

tim

Nope,

Them: "I'm phoning from X" Me (the second time, having heard it before): "I don't want to buy anything" Them "I'm not phoning to sell you anything" "OK" "I'm phoning to offer you the opportunity to take advantage of a special offer..." "Stop there, I don't care what you call it, but I call this you trying to sell me something" "Can I speak to your supervisor please" "click"

The third time I didn't let him get pas the company name but did get to speak to the supervisor.

tim

One solution I heard on Radio 4 was from a chap who handed such calls over to his 4 year old who is happy to talk on the phone for hours!

"tim (in Sweden)" wrote

I got one tonight, the first for many months, and I am also registered with TPS. It was from "Endowment Claims, Ltd" or something similar.

[]

But once you've got the company name, and after a quick google, you can call them back (bonus points for calling Real Head Office rather than the subsidiary's call centre) and ask to speak to their 'Data Control Officer, regarding a possible breech of the Privacy and Electronic Communications (EC Directive) Regulations 2003'.

"Oh, they're in a meeting, are they?, well perhaps you should interrupt them, or maybe you could put me through to $CO_SECRETARY or another Officer Of the Company, and confirm the address of your registered office where papers may be served?"

'tis not really fair on the poor reception-droid, but you do get the fun of winding up SomeOneInManagement with "For the compliance purposes, this call is being recorded; can you confirm that you are $FOO of $BAR_CORP who made a call to a TPS-listed number at $TIME on $DAY ?...." ;->

rgds, Alan

I heard that! He was good, too....

And if they have a rule never to hang up on someone they have called.....

In message , Tumbleweed writes

You could try my method, which is to let them get going with their script, merrily gabbling down the phone, and then I just sit there in silence not responding, and they start going 'hello ... hello ... are you there ...'

Or, if they gabble so much that I don't know what they want, I will just keep going 'Pardon?' until they go away.

I think that you will find that if they are calling for or on behalf of a UK, or other EU, company that the TPS *does* apply irrespective of the where the call centre is situated.