Hi all. My sisters house has burnt down and the insurers, Tesco, are refusing to honour the claim. Firstly because my sister rented the house to her son who took out the insurance, and also because an error with a Direct Debit caused the last monthly premium not to be paid. We are battling with Tesco but it is not looking hopeful.
But that is not what I want to ask this group. IF, as seems likely, there is no insurance settlement, then my sister is faced with trying to meet the mortage installments on a property she no longer has. Both she and her husband are on long-term Incapacity Benefit as they are unable to work. They have no savings and what possessions they did own, apart from their car, went up in flames along with the house. The only source of income apart from benefits was the rental from the house, which has stopped with immediate effect.
We would be grateful for any comments about what the likely course of action of the Building Society might be. I believe (though I'm not certain) that the mortgage value could be £75k and the market value of the house (before the fire) around £135k. It seems unlikely that the property could be restored/repaired, though it is on a larger-then- average plot of land.