Any opinions on whether the following is a valid "loss of bargain"?
- Order placed for product at online retailer (website) ["offer to buy"(?)]
- Order confirmed by email from retailer ["Acceptance" - forms contract(?) - email included words such as "confirmation of the receipt of your order", "The products will be delivered to", "The invoice will be sent to" etc]
- Retailer has trouble doing credit check properly, and suggests that the CC has been declined, that the CVV security code is incorrect, and that address details are incorrect.
- Customer telephones CC co, who refute all of the above points. They say that transactions *were* approved and indeed the address was agreed as
*valid* (all logged on their systems). CC co suggest asking retailer to telephone for a manual credit check.- Retailer refuses to telephone for credit check.
- Product is purchased from competitor online retailer, but cost is slightly higher.
Has the customer the right to sue the first retailer for "loss of bargain" (ie, the difference in cost between the contract formed between them, and the subsequent cost at the final retailer) - due to their refusal to complete the contract ?