Why does my bank make it so difficult for me to pay off a loan? I took out a short term loan (£5000) late last year and now wish to pay it off in full. The money is in one of my current accounts. Unfortunately, the bank (Yorkshire) insist that I must visit the branch to carry out the transaction, when it could be performed in seconds on the internet. I think the main reason is that they are trying to squeeze that last drop of interest from me. My health is not good at present and I would find it difficult to visit the nearest branch (5 miles away).
Secondly, I attempted to buy a Barclays Tax Haven ISA today (£3000) because it offers an initial rate of 6.31% tax-free, but was told that I had to visit a Barclays branch to do this because I don't have a Barclays current account, although I do have a Barclaycard Gold card. Perhaps the answer is to open a temporary Barclays account, although this would probably also require a branch visit.
Why don't these idiots want to take my money? I thought that most transactions could be carried out on the internet these days - but not so. I don't really want to get off my backside, go out in the cold and waste my time and money, as I would need to use taxis to traipse around these banks.
Terry D.