hi
A relative closed a savings account recently, only to discover later that income tax had been deducted from the interest when it should not have been.
The bank won't refund the interest as they say the account is now closed and they have no record of R85 tax exemption form which had been submitted previously. A certificate of deduction of tax has been received.
The local Inland Revenue office say they cannot offer a refund. My relative has not worked in over 15 months.
Is there a way forward to resolve this? Are we overlooking something obvious?
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