Shawbrook?

I hadn't previously heard of Shawbrook until seeing them in a 'Best Buy' list in the last Sunday Times. My application on Wednesday for their 2 year fixed rate bond at 2.30% was accepted yesterday morning. But so far I've been unable to reach them by phone or email, apparently because they're very busy, says the recorded message.
I'm slightly anxious because that rate was withdrawn yesterday afternoon I understand, so I'm unclear of my status. And I'm also a bit unhappy about their poor response and relative obscurity.
Anyone able to vouch for them or otherwise please?
Reply to
Terry Pinnell
I've used them a couple of times, and been happy with their online and customer service - and their rates. They have been at the top of the Best Buy tables recently, and I have seen reports that they are struggling with demand (the price of success on the best buy tables?).
My experience is that if your application had been accepted, you can fund your account while that issue is available, and you get 14 days if they take that particular offer off sale.
I believe they are part owned by RBS, and a venture capital outfit, amongst others, but they have their own banking licence.
Reply to
Allan

Thanks Allan. I never had any reply to my email or phone message so I concluded that I didn't want to do business with them. I invested in a 2 Yr Post Office Bond instead, at 2.37%
Reply to
Terry Pinnell

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