Last year I was employed in England and received child tax credit through my wage packet.
I was shocked in April to find my wages some 50 pounds a month light (presumably to be made good by payment to my bank account through the new-fangled tax credit system), despite filling in various forms for tax credit well before Christmas last year.
I heard nothing from the IR and wrote to it again in July to inform it I would be leaving England for an indeterminate period and to request payment of my entitlement from April-July.
I have now had a letter forwarded on to me by my parents informing me my claim has been disallowed because the IR has no record of my wife.
It did not bother to ask me why it had no record of my wife (she is a Japanese citizen holding a permanent UK spouse visa), nor did it bother to wait before taking extra dosh from my wage packet.
I would point out that my wife did try to obtain an NI number when we first moved to England but was informed that this could only be issued if she was actively seekeing work. This was not the case as she was looking after our young child full time.
I have, of course, appealed against this ridiculous decision. It remains to be seen how long it will take before my rightful entitlement is paid.
2 Questions spring to mind:1 - How many other people are losing out because of this bureaucratic incompetence / simple lack of awareness of the need to claim?
2 - Why the hell was a system which worked well (ie payment of the credit through PAYE) was changed to this hoopla? (unless it was to raise war funds through planned incompetence and citizen ignorance)?