A HIGH Street bank is to shut down its call centres in India ... prompted by complaints from customers.
'bout time IMHO
tim
A HIGH Street bank is to shut down its call centres in India ... prompted by complaints from customers.
'bout time IMHO
tim
"tim (moved to sweden)" wrote
Yep, I much prefer the Scottish lasses with the lovely accent. I felt really bad when I closed my Sainsbury account. ;-)
The auto-diallers from America are a pain though, and the ones which tell you to "press button 9" for full details and a premium rate line.
This is in spite of being registered with the TPS.
Yet again the western world is going to pull up a 2nd world economy, then slowly bring it to its knees.
It happened with tourism, (Bali is a text book example, Ubud is a ghost town)
It makes me feel sick to a be a westerner on some occasions.
I never knew that india was 2nd world. I thought 2nd world meant ex soviet
I never knew that india was 2nd world. I thought 2nd world meant ex soviet
If there's nothing on the tele you could always press 9 and talk to them for an hour or so, just to tell them in the end that you are not interested.
I was always told it was the USA and Austrailia.
Isn't managing quality the job of - er - managers, and not outsourced staff?
Don't do that if they call you! Pressing "9" connects you to a premium rate line and charges you with the call! Presumably it also turns a 'cold call' into an 'accepted call' and voids certain rights of cancellation which are normally automatic on cold call deals?
That is a myth/fairytail - pressing 9 does not connect you to a premium rate call nor does it charge you.
All it does is put you thrrough to an operator as they know there is someone "alive" at the other end..
Regards Sunil
If that ever happened I could just pay using the profits from a deal I have just been offered concerning a dead guy in East Africa. ;-)
This is a joke, right? We're all aware that pressing 9 does not connect you to a premium rate line in this country, and you are just taking the mick out of the fools who forward such hoaxes, are you not?
Just with the second half, it's hard to tell.
In message , Gordon writes
I don't know which are less intelligible. I went to Scotland for a Scot-Am course and they made us watch a video of a couple of girls from their compliance showing us how to perform a compliant financial services meeting. They gave us the marking sheet that they would be marking us with later so we could mark the video. Unfortunately, we all complained that we couldn't understand them due to the extreme Scottishness of the accents!
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