If I make a complaint re a mis-sold endowment policy in the mid 1980s is the insurance company likely to get in contact with their sales adviser who retired some 20 years ago? It was sold on the basis that it would definitely pay of the mortgage with an extra lump sum on top ... It was my first dealing in finances and I knew little/nothing about how it worked. Reason I ask is that the adviser is an elderly relative of mine ... not in good health and he would take it badly if he thought I was complaining about him... I really believe that at the time he fully believed in the product he was selling me and I wouldn't want to proceed if it was to lead to any grievance.
thanks Andy