401 times out on sending worksheet mssg to headquarters

Doing a 401 and backdating to beginning of year to get these records from store db (the store db was originally QS2000 and upgrade to 2.0 was done; 101 sync with HQ was done as well and both were successful); the test database connection on both server and client are successful, and 401 without backdating processes OK but the backdated 401 hangs at the end, after uploading store data to HQ is successful, then Sending Worksheet message to headquarters is the task that hangs and times out after an hour; upload bandwidth isn't the best, this may be the reason? Is there a KB or section in the help guide that explains how 401 worksheets are actually processed (ie synchronous, asynchronous, as a batch on the upload, etc) I appreciate any help I can get on this.

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convoluted
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Doing a 401 and backdating to beginning of year to get these records from store db (the store db was originally QS2000 and upgrade to 2.0 was done; 101 sync with HQ was done as well and both were successful); the test database connection on both server and client are successful, and 401 without backdating processes OK but the backdated 401 hangs at the end, after uploading store data to HQ is successful, then Sending Worksheet message to headquarters is the task that hangs and times out after an hour; upload bandwidth isn't the best, this may be the reason? Is there a KB or section in the help guide that explains how 401 worksheets are actually processed (ie synchronous, asynchronous, as a batch on the upload, etc) I appreciate any help I can get on this.

Reply to
CptSoft

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