RMS1.3
I got this message:
0055976: has a balance discrepancy. Accounts Receivable indicates a balance of $618.34. The last closing balance indicates a balance of $420.16 as of 6/30/2009
How do I fix this? I have no idea what happened. The customer's last statement was 6/30 and printed fine.
the customer made a payment of 198.18 that I forgot to enter so I did an adjustment for the payment on 7/8 or so. That is the difference. The payment shows up in the customer account details under their record.
I don't get it.
Thanks!
mickie