Changing payment method on a tendered order

Nov 03, 2007 2 Replies

We have a number of orders which were tendered as cash but should have been put on account. Is there a way to recall the order, refund the cash then put the order on account. Right now I think that the only way to do this is to return the item then recreate it in total? Is this correct?



Thank you, Jay


That is correct. Recall the transaction as either return or void, then do it again the right way. RMS is not very forgiving in this regard.

Tom

Akber could you send those reports to me also? Thanks, and I will rate you once I get them. Eddress : fishhead1992 at netzero dot net Craig

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