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eCommerce / RMS Integration Project

We are a retailer with 4 stores running RMS and a website running php/mysql. We were considering re-doing our website with storefront.net since our current system isn't as reliable as we'd like it to be and storefront has some nice additional features.

Mainly we want our web to look and act more like our stores. We want to manage inventory from RMS rather than a proprietary web interface. It would be nice to have our customer's in RMS as well. The Newestech integrator should be more than adequate.

I would like to hear some feedback on Storefront.Net. I've heard some bad customer service experiences which concerns me.

I would also like to speak with any firms that would be able to rebuild our web system and integrate it with RMS once we decide what route to take. We do not have the resources to manage such a project in-house. We don't want to be built on a proprietary system where we don't own the code or have rights to modify or take ownership of the code.

Thanks!

-Josh

Reply to
J Wray
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If you will be selling Matrix items on your web site, The Storefront/NewWest combo is not a good choice, unless they've upgraded it and not told me. Some of the nice features of Storefront don't really work with the RMS integration - for instance, Inventory is managed in RMS, so Storefront will not show it as backordered when it goes out of stock. The only other really major issue that I ran into was that you need a fairly robust hosting environment to get Storefront to operate - GoDaddy is a no go!

Reply to
Glenn Adams [MVP - Retail Mgmt]

We can provide services to build and integrate your website with RMS. Please give us a call or email.

Mihir Shah Diviasoft, Inc

732-791-2894 snipped-for-privacy@diviasoft.com

Reply to
Mihir Shah

New West will be releasing full RMS matrix to StoreFront attribute support this month. Development has wrapped up on both ends.

As far as support from LaGarde goes, they have recently taken strides to improve their service by including their "platinum support" in the package, which gets you a dedicated contact at LaGarde who is intimately familiar with the RMS integration piece. And, if you need further escalation, New West has an outstanding reputation for customer service, and we are happy to help when needed.

Another option is integration with X-Cart, through

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.

-- Evan Culver New West Technologies

Glenn Adams [MVP - Retail Mgmt] wrote:

Reply to
Evan Culver

Hi Jay NitroSell Commerce would be a perfect fit for your stores!

NSC is synchronized with your inventory, changes made to items are uploaded automtically to the site, orders come right down into the POS, and we accomodate manual or payment gateways, and much much more!

Please give me a ring at 480-968-7798 or email me directly to setup a quick online demo and to discuss your needs further.

Best regards, Todd Jensen snipped-for-privacy@nitrosell.com

J Wray wrote:

Reply to
Todd

Man Evan, after all the work that Anil and his folks have put in to RMScart to give you a solution that works perfecly with the NWT webintegrator you'd think you could at least mention the RMScart as an option.

J, give a look at Lan Services RMScart. More features than StoreFront, and all the customer service.

Chris LaCroix CTO, POSable Soluti> New West will be releasing full RMS matrix to StoreFront attribute

Reply to
POSable Solutions

Hey Josh,

I'm working on a project exactly like yours, I may have a code reference guide for you that you can use to just modify your PHP to work with RMS and dump your MySQL. You'll only need your RMS computer to have online access whenever people are buying stuff. Anyway, if you come up with a better solution also please let me know. And no it's not a chinsey easy out of box package that most retailers are trying to bank on either.

I myself like my website designed a particular way without having to study someone else's code or modify their ugly designed stores.

Contact me if you need help,

-Jay snipped-for-privacy@gmail.com

"J Wray" wrote:

Reply to
Jay

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