Ok, we had an online customer overpay his order using a money order. So, when I tendered the money order, he had about $45 coming back to him. Well, he just wanted that applied to his account. So, I selected (Payment) and applied the $45 to his account. It warned me that it was an overpayment and I clicked OK.
Now, on his next sale, how do I apply that $45 credit?
Just apply 45 to his house account. When you tender the sale it will deduct
45 form his account and then it will be zero
About the best thing you can do is to modify the HTML Status bar to display the customer's account balance. The system is not going to automatically apply an existing balance without a major customization effort, but at least you can give the cashier a visual cue in the Status Bar. Contact your reseller for help modifying the html, or chack back here for more tips...
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