HQ Client Product Key

Nov 19, 2008 1 Replies

I originally installed HQ Administrator, Manager, Server, and Client on the same machine. I entered the product key in the client and then relaized I didn't need the client on that machine but on a different one. I uninstalled HQ client and installed it on a different machine. Now when I go into HQ client it tells me that the product key has already been used and I need to purchase a new one. Why do I get this message when I have uninstalled the original install? Can someone please let me know how I can get past this?



Thanks, Jocelyn


You should be able to register via Phone, Do this and TT Microsfot Bob and let them know that it is not instlaled on another machine and this will be the only machine it is instlaled on.

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