Inventory management, customer trends, and averaging.

Jun 10, 2008 5 Replies

Hello,


The example persented involves assessing the inventory of an independent video-rental store with ten-thousand titles encompassing a large variety genres.



In discerning what genres i.e., topics of inventory that need to be reassessed, or inventory which has too often been overlooked (by getting lost in the shuffle) of day-to-day business.



Each of the ten-thousand titles has a record of the average number of times the title has been checked out e.g., around .45 times per week is the average (the times per week average figure is necessary to account for stock that was purchased both recently and in the past).



With .45 times per week being the average of all ten-thousand titles, the computer system can discern titles that have been checked-out an average of between .40 and .50 times per week. Usually, a couple of hundred titles meet the .40 to .50 times per week criteria; or about two percent of the total inventory. This is an important two percent.



The ten-thousand titles are categorized into over thirty different categories; and upon closer examination, its fairly simple to indicate what genres need further assessment i.e., to add new inventory, pull- out old inventory, or better decide what to keep in stock, in order to respond to changing customer trends; which can be especially difficult considering the wide variety of lesser known titles/genres are in stock.



The findings of categories needing extra attention: ON VHS: Animation, Horror, Concert & Music, Documentaries, Sports. ON DVDs: Animation, Horror, Science Fiction, Documentaries.



The averaging techniques are obviously one of many methods in managing inventory (the some of the whole is greater than its parts). To apply basic averaging to anticipate fickle customer trends can be a difficult notion to ?put our minds around!?



Our experience was good using averaging; as we were reasonably able to anticipate changing customer trends. Lately, more and more customers were even asking to buy DVDs/ VHS tiles outright; the very titles and genres that we had indicated were gaining popularity.



What is the experience of applying averaging methods in inventory management?



Thank-you


The application of averages ( weighted experience ) as the means of forecasting assumes that there are no known causal/predictor/support/ auxiliary/helping/input series/factors.

ARIMA models apply averaging methods. Robust ARIMA models detect and incorporate factors assignable to special cause e.g Pulses , Seasonal Pulses , Level Shifts and/or Local Time Trends.

ARIMA models then are weighted averages where

. The optimal number of periods is determined ( i.e. the length of the smooth )

AND

. the weights to use for each point in the smoothing process.

For example

y(t) = .7*y(t-1)+ .1 *y(t-1) + .2*y(t-12) has a length of 12 and weights of

.7 , .1 , 0. , 0. , 0. , 0. , 0. , .0 , .0 , 0. , 0. and .2

Statistical pattern recognition as incorporated by AUTOBOX et al form these equations BASED on the statistical characteristics of each series .

These tools are being used world-wide to optimize inventory management.

Often there is a sparse demand or intermittent time series that requires different approaches. We have implemented a procedure to deal with cases where there are two random variables ..

  1. the time between orders and
  2. the actual order count

Hope this helps ..

Dave Reilly Automatic Forecasting Systems

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215-675-0652

A question about modeling, and what is being modeled here -

I'm sure that I don't understand the reasoning that says, about the titles whose checkout is nearest to the average, "This is an important two percent." The "average" here is far greater than the median -- the distribution must have a long tail, whose extreme (and then, the mean) could depend on how many copies you have available of the

*most* popular titles.

I can see why you would be interested in the two percent that account for 80% (say) of the rentals, or about the 30% that are checked out less than once a month (or whatever).

Is this number, the mean, taken as an arbitrary cutoff for action?

[snip, rest]

One thing to be careful of. Make sure you distinguish averaging over title and averaging over item. The reason I say this is if you have

1,000 copies of the same title the average rental of each one may be low but overall it could be one of the most popular titles in the store.

Leon Tribe

Hello Mr. Ulrich,

I'll attempt to clarify, the purpose is to determine what genres of Videos, and DVDs i.e., topics of inventory need to be reassessed; inventory which has too often been overlooked, by getting lost in the shuffle, of day-to-day business. Simple averaging (not the mean of values) may help in reassessing inventory.

The two percent is important, as two percent is key; the percentage of titles (the terms “titles” and “items” are used interchangeably) meet the .40 to .50 average times per week criteria. And with over thirty different categories, six different categories (SEE: The findings of categories needing extra attention in original post) showed up predominantly in the survey.

Again, the averaging techniques are only intended as one (a rough measure at that) of many methods in assessing inventory (the sum of the whole is greater than its parts).

Hello Mr. Tribe,

The terms "titles and items" are the same. It is not necessary to account for multiple copies in the survey; as we have found these titles have the roughly the same popularity. The purpose here is to assess inventory that we have often found to be overlooked.

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