loyalty program

We are looking at investing in a loyalty program as well. We currently have one store and will expand to two stores late this year into next year. What programs can be used to keep track of points earned at either location and rewards redeemable at either location? Any thoughts? -Tim

Hi,

I created a customized loyalty program in RMS as my client requirement. I used the customer table field Custotext1 and Customtext2. These two field was an extra field for any additional requirement in case you have any data that need to be stored. My loyalty points was saved in the said fields. Where currently using smartcard technology to save customer information to keep track every customer/member transaction. To upload the points to the HQ we created an SQL command using worksheet style 51. (execute SQL command).

Hope this may help you getting some ideas.

Regards, Dexter

"Str> We are looking at investing in a loyalty program as well. We currently have

Hi,

We have loyalty and frequent buyer add ons which has the features you have listed out.If you wish to see a demo or talk to clients who are using it, please contact us at

Thanks

"> Hi,

I have been trialing Retail Realms Gift/Loyalty addon, and it seems to work simply and pretty well.

Regards

Joshua Smith

I written one for one of my clients that they've used for three years now. Unlike the other loyalty programs out there this doesn't store any purchase information. Here's how it works:

1. Using a web interface the store owner sets the start date and end date for the "Accrual Period", the start date and end date for the "Redemption Period", and the "Accrual Rate".

2a. During the "Accrual Period" the before tax total of a sale is multipled by the "Accrual Rate" (usually 0.10 or ten percent); 2b. It also looks through the "promotions" table that I've inserted that contains the above date ranges and accrual rate; it loops through every single purchase a customer has every made during any "accrual period" and multiplies it with it corresponding accrual rate and sub totals them all. 2c. It loops though every single redemption period the customer has ever spent their "points" on and sub totals those. 2d. It dynamically prints a "promotional logo" with text that announce the current "Collection Dates", "Redemption Dates", "Current Points Earned", and Total "Points Available"; Current Points earned come from (2a), and Points Available are derived from (2a+2b)-2c.

1. During a redemption period the customer is allowed to spend their "points" at the rate of 1 point = 1 dollar, but they can only spend points equal to half the sale. In other words a 0 sale can only have 50 points redeemed.

3a. The same process described aboved is used to calculate the amount of points available and the maximum amount (either half the sale or their total points) is automatically added as a line item on the sales screen when the tender key is pressed (F12). Effectively an automatic coupon.

Using this method the system is always reconcilled because everything is dynamically calculated. It even selectively ignores returns during the appropriate times so as not to affect the customer's "points" balance.

The only thing the cashier has to do is press F7 (Set Customer) and scan the bar code on the customer's loyalty card (which contains the account number). There is no other interaction with the cashier or the customer.

There is also a web service available for the store owner to drop into his website so a customer can check their "points" balance or gift card balance at any time.

Now, if I can get around to writ> Anyone that's currently using a loyalty program, would you please post what