Managed Newsgroups Test - What is wrong?

Back on 9/20, I posted the following under the topic'Global Account Adjustments & Local Credits':

Question An ex-employee came in today to make a payment on account. He paid $100. When the payment was tendered, the 'Apply Local Credit' option was selected (by default). We got a two-page receipt that appears to have applied all of the Gloabal Account Adjustments that were made as part of the payroll deduction plan we have for employee purchases.

To confirm, I pulled up my personal account and made a $0 payment. The 'Apply Local Credit' feature churned out another two-page receipt.

Is there a way to apply these credits at the time of adjustment? I can see how this could become very confusing.

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No response came from the group. No reponse came from MS, which is odd, since I am under the impression that my posts are monitored as part of my service plan.

Are my posts being monitored at all?

Does the aforementioned question somehow not rate a response?

Just frustrated & curious, Tom

This 'your e-mail isn't showing up as managed' thing is getting old.

When I log in to CustomerSource, I'm asked which company I want to be associated with for this session. I almost always choose #5232497 which is corp. HQ.

If I look at My Account|Account Information|Product & Service Summary|Managed Newsgroup User Maintenance, the only e-mail listed is snipped-for-privacy@GOFISHrobysfurniture.com and the box is checked.

If I click on the Terrible Tom profile link at the top of this thread, the e-mail address listed is exactly the same.

Most of the time, I don't log in to CustomerSource before I start browsing the group. If I want to post a reply or new question, I click the 'Sign In' link and enter my password. I am not asked which account I want to associate with.

Precisely what do I need to do to resolve this issue?

Tom

This 'your e-mail isn't showing up as managed' thing is getting old.

When I log in to CustomerSource, I'm asked which company I want to be associated with for this session. I almost always choose #5232497 which is corp. HQ.

If I look at My Account|Account Information|Product & Service Summary|Managed Newsgroup User Maintenance, the only e-mail listed is snipped-for-privacy@GOFISHrobysfurniture.com and the box is checked.

If I click on the Terrible Tom profile link at the top of this thread, the e-mail address listed is exactly the same.

Most of the time, I don't log in to CustomerSource before I start browsing the group. If I want to post a reply or new question, I click the 'Sign In' link and enter my password. I am not asked which account I want to associate with.

Precisely what do I need to do to resolve this issue?

Tom

This 'your e-mail isn't showing up as managed' thing is getting old.

When I log in to CustomerSource, I'm asked which company I want to be associated with for this session. I almost always choose #5232497 which is corp. HQ.

If I look at My Account|Account Information|Product & Service Summary|Managed Newsgroup User Maintenance, the only e-mail listed is snipped-for-privacy@GOFISHrobysfurniture.com and the box is checked.

If I click on the Terrible Tom profile link at the top of this thread, the e-mail address listed is exactly the same.

Most of the time, I don't log in to CustomerSource before I start browsing the group. If I want to post a reply or new question, I click the 'Sign In' link and enter my password. I am not asked which account I want to associate with.

Precisely what do I need to do to resolve this issue?

Tom