order deposit reporting

John,

In Store Ops Manager --> Reports menu --> Quotes/Order menu --> WorkOrder Summary report, this report shows Order #, Status, Comment, Date, Cust. Acct. #, Customer Name, Due Date, Sub-Total, Tax, Shipping,Order Total, Deposit, Reference # as available fields. Is that not what you are looking for?

Rob

Rob, Thanks for getting back to me. I am really look for the history of an order.

I have an work order that was picked up and show the it $50 deposit. However I can't f> John,

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John,

Not a report, but in POS | F11 Recall | Recall the WO | Shift+F9 Details | shows history of payments | View button to show receipt.

or

Attached is a Work Order Payment Report. Copy it into your | Program Files | Microsoft Retail... | Store Operations | Reports folder. Look for it in your Custom Reports section.

To download it, you must be using a newsreader program like Outlook Express.

Jeff, The work order has been closed. I don't know how look work order history after it is closed. I did not see the attachment you spoke of.

Thank for the help

"Jeff" wrote:

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In order to see the attachment Jeff posted you will need to use a NewsReader like Outlook Express. There are detailed instructions on the MS site on how to setup OE.

Rob

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Jeff, Can you email the report to me. I down loaded all the order report avaible on line. none seem to give the info that I need.

Thank John snipped-for-privacy@momt.com

"Jeff" wrote:

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John,

Being as you are probably going to use the group in the future, you may as well get setup to use this newsgroup correctly.

Click on the link below, find the Microsoft Retail Management System group on the right, click on the link that says "Open with newsreader" and it will open and setup Outlook Express for you.

It will then collect the messages, along with the message I sent earlier with the report attached, download and save it to your \Program Files\Microsoft Retail...\Store Operations\Reports folder.

If you were in SO Manager, exit out, go back in, look under Reports | Custom | Work Order Payments

It will show both open and closed work orders. All payments for each.

No, but its a report based on the Layaway Payments Report in CustomerSource.

Thanks Jeff, I got the report. I see the $50 on the report, however it how come I can't see this in the Customers account or purchase history ?

I there a way to view the reciept when the deposit redeemed ?

John M.

"Jeff" wrote:

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John,

In POS | F11 Recall | Recall the WO | Shift+F9 Details | shows history of payments | View button to show the receipt.

I'll fiddle with the report and see what I can do.

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